Question 1

How long does it take to get started?

Accepted Answer

You can create an organization and start free in minutes. If you already have schedules in Excel, PDF, CSV, or photos, the assistant can help turn them into roles, shifts, sites, and rules.

Question 2

Do my employees need to download an app?

Accepted Answer

Not for everything. They can use the web, but the mobile app unlocks the unified personal calendar, widget, push, GPS clock-in, time-off requests, and swaps.

Question 3

Can employees request time off?

Accepted Answer

Yes. Employees submit absence requests directly from the app, and managers can approve or reject them with a single tap.

Question 4

Is it really free?

Accepted Answer

Yes. Free covers up to 5 employees, 1 site, and a hand-painted schedule. Crew is a flat monthly plan for up to 10 people with clock-in, templates and rotations. Pro unlocks unlimited employees and sites, reports, payroll, labor rules, coverage, premiums and kiosk.

Question 5

How does GPS clock-in work?

Accepted Answer

You can define geofences per site. Mobile or kiosk clock-ins can verify location, store coordinates, require a selfie, and flag incidents when something does not match.

Question 6

Can I export data for payroll?

Accepted Answer

Yes. You can export generic CSV and incident formats for payroll providers, with regular hours, night hours, premiums, holidays, and hours-bank balances.

Question 7

Can the AI assistant create schedules?

Accepted Answer

Yes. There is a chat assistant for workspace setup and a deterministic solver for roster drafts that respect coverage, availability, rest, and fairness.

Question 8

Can it be used as a legal time record?

Accepted Answer

ShiftCal generates printable monthly records, simple electronic signatures, tamper-evident seals, and audit logs. Final legal setup depends on each company’s country, agreement, and actual use.

	Crew	Pro	Enterprise
Team
Employees	10	Unlimited	Unlimited
Locations	1	Unlimited	Unlimited
Organizations	1	Unlimited	Unlimited
Roles & permissions
Scheduling
Manual schedule
Templates & rotations
Availability & shift swaps
Coverage requirements
Labor rules (rest, caps)
Time tracking & payroll
Time clock & timesheets
Legal working-time record
Pay premiums (night, holiday, sunday)
Live cost & payroll export
Hours bank
Intelligence
AI assistant	5 / mo	Unlimited	Unlimited
Reads PDF, Excel & CSV
Reports & analytics
Platform & support
iOS & Android app
Support	Email	Priority	Dedicated 24/7
Kiosk & geofence
SSO & API

Crew

Pro

Enterprise

Compare plans

Frequently asked questions

Ready to stop running shifts from spreadsheets?

Plans that grow with your team

Crew

Pro

Enterprise

Compare plans

Frequently asked questions

Ready to stop running shifts from spreadsheets?